Cookie Policy
Last updated: January 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.
Family Marketplace uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements.
Types of Cookies We Use
Essential Cookies (Required)
Purpose: These cookies are necessary for the website to function properly.
Examples:
- Authentication and login sessions
- Shopping cart functionality
- Security and fraud prevention
- Website preferences and settings
Duration: Session cookies (deleted when you close browser) or up to 30 days
Can be disabled: No - these are required for basic functionality
Analytics Cookies (Optional)
Purpose: Help us understand how visitors use our website to improve performance.
Examples:
- Page views and user behavior tracking
- Performance monitoring and error reporting
- Popular content and feature usage
- Geographic location (country/city level)
Duration: Up to 2 years
Can be disabled: Yes - through browser settings or our cookie preferences
Functional Cookies (Optional)
Purpose: Remember your preferences and provide enhanced features.
Examples:
- Language and region preferences
- Search filters and sorting preferences
- Recently viewed items
- Accessibility settings
Duration: Up to 1 year
Can be disabled: Yes - but may affect website functionality
Marketing Cookies (Optional)
Purpose: Deliver relevant advertisements and measure campaign effectiveness.
Examples:
- Targeted advertising based on interests
- Social media integration
- Retargeting campaigns
- Conversion tracking
Duration: Up to 1 year
Can be disabled: Yes - through browser settings or our preferences
Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics: Website traffic analysis and user behavior insights
- Payment Processors: Secure payment processing and fraud prevention
- Social Media: Social sharing buttons and embedded content
- AI Services: Image analysis and visual search functionality
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Preferences Center
You can manage your cookie preferences for our website through our cookie preferences center, accessible through the cookie banner or by contacting us directly.
Note: Disabling certain cookies may affect website functionality and your user experience.
Data Protection and Security
We are committed to protecting your privacy and personal data:
- Cookies are stored securely and encrypted where necessary
- We only collect data that is necessary for our services
- Personal data is processed in accordance with our Privacy Policy
- We comply with South African data protection laws (POPIA)
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Updating the "Last updated" date at the top of this page
- Displaying a notice on our website
- Sending email notifications for significant changes
Contact Us
For questions about our cookie policy:
Email: privacy@familymarketplace.co.za
General Contact: support@familymarketplace.co.za
Address: Family Marketplace, South Africa
This Cookie Policy helps you understand how we use cookies to improve your experience on Family Marketplace.